Purchase Policies
RETURN / REFUND POLICY
Mammamia upholds the highest standard of quality for all of our products. Every effort is made to ensure your merchandise is manufactured and shipped in perfect condition. If for any reason you are not completely satisfied with your purchase, please email us at info@saymammamia.com. We will work with you to determine if a replacement, exchange, or store credit best serves your needs. Inquiries must be received within 14 days of receiving your product.
CANCELLATION POLICY
Orders canceled prior to shipping will receive a full refund. If we receive a cancellation request prior to shipping, we will cancel your entire order and process a refund. To cancel an order, please contact info@saymammamia.com. Orders cannot be canceled after shipping.
SHIPPING POLICY
We try our best to get orders shipped within one business day, but this is not a guarantee. Please allow up to 3 business days for your order to be shipped. Our team ships orders daily Monday – Friday. Mammamia holds no responsibility for seized or stolen packages once shipped. No Military addresses (AFP’s) are allowed. All items are carefully packaged for extra safety while in transit.
PRIVACY POLICY
Effective Date: August 15, 2024
At Mammamia ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [saymammamia.com] (the "Site") and make purchases from us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
1.1 Personal Information
When you make a purchase or register on our Site, we may collect personal information that you provide to us, including but not limited to:
- Name
- Email address
- Mailing address
- Phone number
- Payment information
1.2 Usage Data
We may also collect information about how you access and use our Site, including:
- IP address
- Browser type and version
- Pages you visit
- Time and date of your visit
- Time spent on pages
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files placed on your device that help us remember your preferences and improve our services. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders
- To communicate with you about your orders and provide customer support
- To improve our Site and services
- To send you promotional materials and updates (you can opt-out at any time)
- To comply with legal obligations
3. How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our Site, processing payments, and delivering products.
- Legal Requirements: We may disclose your information if required to do so by law or to comply with a legal process.
- Business Transfers: If we undergo a merger, acquisition, or other business transition, your information may be transferred as part of that process.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails.
6. Children's Privacy
Our Site is not intended for individuals under the age of 21. We do not knowingly collect personal information from children under 21. If you believe we have collected such information, please contact us so that we can take appropriate action.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@saymammamia.com.